Refund & Returns Policy – RSLUXEEDEN

At RSLUXEEDEN, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

Customers may request a return within 7 days of receiving the product. To be eligible for a return:

• The item must be unused and in its original condition
• The product must be in the original packaging
• Proof of purchase or order confirmation is required

Products that are damaged due to customer misuse are not eligible for return.

Refunds

Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund request.

If approved, the refund will be processed within 7–10 business days through the original payment method or agreed refund process.

Exchange Policy

Customers may request an exchange for defective, damaged, or incorrect items received from us.

Non-Returnable Items

The following items may not be eligible for return or refund:

• Used or damaged products
• Clearance or sale items
• Customized or special-order products

Shipping Costs

Customers may be responsible for return shipping costs unless the return is due to our error or a defective product.

Contact Us

For any refund or return-related questions, contact us:

📞 Phone: +8801761701363
📧 Email: sarderripan91@gmail.com

Thank you for shopping with RSLUXEEDEN.